OREGON STATE UNIVERSITY

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"We thought it might encourage participation." Using lottery incentives to improve LibQUAL+(TM) response rates among students

Title"We thought it might encourage participation." Using lottery incentives to improve LibQUAL+(TM) response rates among students
Publication TypeJournal Article
Year of Publication2012
AuthorsBuck, S, Nutefall, JE, Bridges, LM
JournalThe Journal of Academic Librarianship
Volume38
Pagination400–408
Type of ArticleArticle
Keywordsassessment, Incentives, LibQual, Lottery
AbstractLibraries deploying the LibQUAL+(TM) survey can offer a lottery incentive and many do in the hope of increasing response rates. Other libraries may be prohibited from offering one because of Institutional Review Board restrictions, as is the case at [institution name]. We wanted to discover why libraries offer lottery incentives and what kinds and if they believe these incentives have a positive impact on their response rates. The responding libraries hold a general belief that lottery incentives are effective but base this on feeling rather than research. We examine what the literature says about lottery incentives and student populations.
URLhttp://hdl.handle.net/1957/38208
DOI10.1016/j.acalib.2012.07.004